The doordash new york settlement delivery drivers case has created major attention throughout the country. Thousands of current and former DoorDash delivery drivers are now curious about what occurred, what kinds of people are eligible for compensation, how the claims process works, and what kind of benefits will remain in the future.
What the DoorDash New York Settlement Is About
The New York State Attorney General algorithm found that DoorDash used some workers’ tips to cover guaranteed base pay between May 2017 and September 2019. Instead of offering drivers their full tips on top of their guaranteed wages, the system mixed in tips with the guaranteed amount.
For this reason, the Attorney General settled with DoorDash for $16.75 million. This money will be given back as unpaid tips to qualifying delivery drivers (also called Dashers). The settlement also requires DoorDash to comply with rules for new pay transparency to protect drivers moving forward.
Who Qualifies for a Payment?
You may qualify if:
- You made deliveries in New York State via the DoorDash app at any time from May 2017 until September 2019.
- DoorDash took some of your customer tips to achieve your guaranteed pay.
Around 63,000 delivery drivers could benefit from this settlement through payments. You do not have to be currently working for DoorDash to qualify. Former drivers also can make claims.
Deadline to File a Claim
The claim deadline will expire on December 31st, 2025.
You must file the claim form online or by mail to file your claim before this date.
Officials predict that they will begin sending notices to eligible drivers beginning in April 2025. Once you are eligible and receive your notice you will be able to go to the official claims site and choose your method of payment.
Who Is Handling the Payments?
The New York Attorney General had hired Atticus Administration LLC to handle everything. Atticus will:
- Notify eligible drivers
- Process all payments
- Answer questions
- Handle address updates
- Offer support if you’re worried about your information or claim
In the case that you need some support, use the following official contact information:
Phone: 1-800-270-1039
Email: info@NYDoorDashSettlement.com
Do not trust anyone else. Scammers may spoof caller ID, email or websites. You never need to pay anybody to make a claim.
What DoorDash Must Do Moving Forward
Beyond paying the $16.75 million, DoorDash also has to make adjustments in its communication and pay processes. The settlement obliges DoorDash to:
- Give drivers all customer tips 100%
- Provide clear and easy to find information about the pay model
- Display estimated distance and minimum guaranteed pay before drivers accept an order
- Provide a breakdown of Base pay, Promotions and customer Tips after each delivery
- Maintain Dash History drivers can look at past orders and earnings
- Have clear policies for both drivers and customers
DoorDash says it already uses a more modern pay model, where drivers receive their full tips. The company maintained that the old pay system ended in 2019.
How the Payment Amount Is Decided
The Attorney General’s office has full control over how much each driver receives. Payment amounts depend on:
- How many qualifying deliveries the driver made
- How the old pay model affected their tips
- Any required deductions (such as unpaid child support or court judgments)
If a deduction applies, the driver will receive a notice from the state and will have 14 days to respond.
All payments will also generate an IRS Form 1099 for tax purposes.
Why This Settlement Matters for Delivery Drivers
This settlement does set a strong example for how gig-economy companies need to treat workers. Delivery drivers rely on transparency, especially when tips compose much of their income. Many of the U.S. gig workers already struggle with fuel costs, inflation and unpredictability with workloads. By making companies pay up and imposing more clarity around the pay, the settlement empowers drivers with more confidence and control over their pay.
It also helps to protect the new drivers in the future. Anyone who registers to deliver in New York State will be able to expect to have clearer information about their earnings and a fairer pay system.
Final Thoughts
The doordash new york settlement delivery drivers case is one of the largest worker protection actions in the delivery app world. If you delivered for DoorDash in New York during May 2017-September 2019, this settlement could put money back in your pocket. Make sure that you look out for official communication from Atticus beginning in April 2025 and file your claim before December 31, 2025.
Staying informed helps you get what you’re owed and understand your rights as a delivery driver.